Terms & Conditions

Last updated: 12/16/2025

Welcome to Cozy Cove Candle Co. By accessing or purchasing from https://cozycovecandleco.com, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

Cozy Cove Candle Co. (“we,” “us,” “our”) operates this website and online store. These Terms apply to all visitors, users, and customers of the site.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective immediately upon posting to the website.

2. Products & Descriptions

We make every effort to display our products accurately, including descriptions, colors, scents, and photos. However:

  • Colors and finishes may vary slightly due to lighting, screen settings, or natural material variations.

  • Our candles are handcrafted; minor imperfections are normal and not considered defects.

All products are subject to availability, and we reserve the right to discontinue or limit quantities at any time.

3. Orders & Payment

  • All prices are listed in U.S. dollars (USD).

  • Payment is due at the time of purchase.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.

If an order is canceled after payment, you will receive a full refund.

4. Shipping

Shipping times are estimates and not guaranteed. Once an order has shipped, we are not responsible for:

  • Delays caused by the carrier

  • Lost or stolen packages after delivery confirmation

  • Incorrect shipping information provided by the customer

Please review your shipping details carefully before completing your purchase.

5. Returns & Exchanges

Please refer to our Returns & Exchanges for full details. By making a purchase, you agree to that policy.

6. Candle Safety Disclaimer

By purchasing and using our candles, you acknowledge and agree:

  • Candles should never be left burning unattended.

  • Keep candles away from children, pets, flammable materials, and drafts.

  • Always burn candles on a stable, heat-resistant surface.

Cozy Cove Candle Co. is not responsible for damage, injury, or loss caused by improper candle use.

7. Intellectual Property

All content on this site — including logos, images, text, graphics, and designs — is the property of Cozy Cove Candle Co. and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cozy Cove Candle Co. shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use or misuse of our products

  • Use of our website

  • Delays or interruptions in service

Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Louisiana, United States, without regard to conflict of law principles.

10. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: cozycovecandleco@pm.me

By using this website or placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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