Candle Care
Simple tips for a clean, even burn — every time.
Cozy Cove candles are thoughtfully crafted using coconut wax and clean fragrance blends. A little care helps ensure the best burn, fragrance throw, and overall experience from start to finish.
✨ First Burn Matters
When lighting a candle for the first time, allow it to burn long enough for the wax to melt evenly across the surface.
Burn until the melt pool reaches the edges of the jar
This helps prevent tunneling and promotes an even burn
First burns typically take 2–3 hours, depending on candle size
✂️ Trim the Wick
Before each burn, trim the wick to about ¼ inch.
Helps maintain a clean, steady flame
Reduces soot and smoke
Encourages an even, consistent burn
If the flame ever becomes too tall or flickers excessively, extinguish the candle, allow it to cool, trim the wick, and relight.
⏳ Burn Time Guidelines
For best results:
Burn candles for 2–4 hours at a time
Avoid burning longer than 4 hours in one session
Allow wax to cool and reset between burns
This helps preserve both fragrance and candle life.
🔥 Candle Safety
Always burn candles responsibly:
Place on a heat-safe, stable surface
Keep away from drafts, pets, and flammable materials
Never leave a burning candle unattended
Discontinue use when about ½ inch of wax remains
🕯 Wood Wick Notes
If your candles feature wooden wicks:
Ensure the wick is trimmed short before lighting
A soft crackle is normal and part of the experience
If the flame struggles, gently remove excess char and relight
🌿 Caring for Your Space
Coconut wax burns clean and evenly, creating a soft, welcoming atmosphere. For best scent experience:
Burn in a room appropriate to the candle size
Allow fragrance to gently fill the space rather than overwhelm it
Less is more — and cozy is the goal.
🤍 Still Have Questions?
For questions about candle care, orders, or product details, visit the Contact Us page or reach out anytime.
Quick Questions
Here are a few answers to common questions. Still need help? We’re just an email away.
When will my order ship?
All orders are hand-poured and packed with care. Our current processing time is 2–3 business days. You’ll receive a shipping confirmation email with tracking once your order is on the way.
How long does delivery take?
Most U.S. orders arrive within 3–7 business days after shipping. Delivery times may vary slightly during holidays or busy seasons.
Can I return or exchange my order?
If something isn’t right with your order, we’re here to help. Email us at info@cozycovecandleco.com within 7 days of delivery so we can make it right.
What wax do you use?
We use a clean-burning coconut wax blend for a smooth melt, long-lasting burn, and beautiful fragrance throw.
How do I contact customer support?
The best way to reach us is by email at info@cozycovecandleco.com.
We respond within 24–48 hours Monday–Friday.
